Use this public page to request deletion of your Stackit account and associated data, or delete it directly from the app.
Last updated: 19 July 2026
Request account deletion from this page
If you cannot access the app, start a deletion request by emailing admin@innovas.sg. We use the account email to verify ownership before deleting Stackit account data.
Include in your request
The email address registered to your Stackit account.
Whether you want to delete the account and all associated data, or only CRM data while keeping the account active.
A clear confirmation that you are requesting deletion.
If the button does not open your email app, send the same request directly to admin@innovas.sg.
Delete from the app
The fastest way is to use the authenticated delete action inside Stackit. This confirms account ownership and starts deletion immediately.
Open Stackit and go to Settings.
In the Session section, choose Delete Account.
Confirm the deletion when prompted.
Delete data without deleting your account
You can keep your Stackit sign-in and profile while deleting the CRM data stored in your account.
Open Stackit and go to Settings.
In Data & privacy, choose Clear all data.
Confirm the action when prompted. Your account remains active.
Request deletion by email
If you cannot sign in, email admin@innovas.sg from the email address on your Stackit account and ask us to delete the account. Include the account email and any other details that help us identify it.
You can also send a message directly to admin@innovas.sg.
What is deleted
We delete your Stripe web-billing customer and cancel its active subscriptions, then delete your profile, contacts, notes, calendar events, tags, agent sessions, every version of user-scoped uploads, device tokens, and Cognito account.
Timing
In-app deletion removes active Stackit data during the confirmed request. Email requests are verified and completed within 30 days unless we need more information from you.
Limited retention
Processors may keep minimal legal, security, fraud, tax, or payment records. AWS backups expire under the configured backup schedule; restored data must be deleted again.
Cancel store subscriptions separately
Deleting Stackit cancels Stripe-managed web subscriptions. Apple App Store and Google Play subscriptions belong to your store account and are not cancelled by deleting Stackit; cancel them in the applicable store before deleting your account.